Privacy Policy

Introduction

DineNxt ("we", "our", or "us") provides restaurant management software and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform.

By using DineNxt, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

• Contact details: name, email address, phone number, restaurant name, and city
• Account information: login credentials and profile settings for platform users
• Usage data: pages visited, features used, device type, browser, and IP address
• Business data: orders, menu items, inventory, and billing data processed through the platform
• Communications: messages sent via contact forms, support tickets, or demo requests

How We Use Your Information

We use collected information to:

• Provide, operate, and improve the DineNxt platform
• Process demo requests, trials, and customer support inquiries
• Send product updates, onboarding materials, and marketing communications (with consent)
• Analyze usage to improve performance, security, and user experience
• Comply with legal obligations and enforce our Terms of Service

Information Sharing

We do not sell your personal information. We may share data with trusted service providers who assist in hosting, analytics, payment processing, and customer communications — bound by confidentiality agreements.

We may disclose information when required by law or to protect the rights, safety, and security of DineNxt, our users, or the public.

Data Security

We implement industry-standard technical and organizational measures including encryption in transit (TLS/SSL), access controls, and regular security reviews. Data is stored on secure cloud infrastructure with role-based access for your staff.

Data Retention

We retain personal information for as long as necessary to provide our services, fulfill the purposes outlined in this policy, and comply with legal requirements. You may request deletion of your account data subject to applicable law.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications
• Request a copy of your data in a portable format

Cookies & Analytics

We use cookies and similar technologies to remember preferences, measure site performance, and improve our marketing. You can manage cookie preferences through our cookie consent banner or your browser settings.

India Data Protection (DPDP Act)

DineNxt processes personal data in accordance with India's Digital Personal Data Protection Act, 2023. We collect only data necessary to provide our services, obtain consent where required, and honour your rights to access, correct, and delete personal information.

Restaurant business data (orders, menus, billing) remains your property. We act as a data processor for your customer data processed through the platform.

For data protection requests, contact privacy@dinenxt.com. We aim to respond within 30 days.

Contact Us

For privacy-related questions or requests, contact us at privacy@dinenxt.com or hello@dinenxt.com.

Last updated: June 2026.